Consumer Health Data Privacy Policy (Washington & Nevada)
For Washington and Nevada consumers: the consumer health data Global Dynamic Group collects, why, who it is shared with, and how to access, delete or withdraw consent.
Effective October 26, 2026
This policy is for consumers in Washington (under the My Health My Data Act) and Nevada. Health information we hold as your equipment supplier under HIPAA is covered by our Notice of Privacy Practices instead.
Consumer health data we collect, and why
- Equipment you pick or ask about, the request list you send, who the equipment is for and your coverage type: to answer your request, confirm coverage and supply the equipment.
- Equipment you need repaired and what is wrong with it: to arrange the repair or replacement.
- Mission Planner answers saved with a plan code: to build and share your plan.
- A request for a call from the care intake team: to arrange that call.
- Anything about health you include in a family story: to review the story and, with your permission, publish it.
- Questions you ask the equipment guide: to write the answer. We don't store them.
We use this data only for the purposes above, to keep the site secure, and to meet legal duties.
Where it comes from
Directly from you, through our forms and the equipment guide. Our visit counter also records which pages are viewed, without cookies and without identifying you.
What we share, and with whom
We share the request, repair and care callback details described above, and published stories, with:
- TRICARE, its West Region contractor TriWest, and your prescribing provider, to get approvals and payment.
- Delivery carriers, to deliver equipment.
- Service providers that process data for us: website hosting and database, email delivery, the AI guide, and visit counting.
- Our affiliate, Global Outreach, which receives care callback requests through the care intake team we share.
- Visitors to our website, for stories you gave us permission to publish.
We do not sell consumer health data.
Your rights and how to use them
- Confirm whether we collect, share or sell your consumer health data, and see that data, including a list of the third parties and affiliates we shared it with and how to contact them.
- Ask us to delete your consumer health data.
- Withdraw any consent you gave us to collect or share it.
To make a request, call 910-527-7081 or write to Global Dynamic Group Inc., 214 Fairway Dr Ste A, Fayetteville, NC 28305. We will confirm your identity and respond within 45 days, or tell you if we need up to 45 more days. We won't treat you differently for making a request.
If we decline your request, you can appeal by calling us and asking for an appeal. We will answer in writing and explain our decision. If you are not satisfied, you can contact the Washington State Attorney General's Office at atg.wa.gov or the Nevada Attorney General at ag.nv.gov.